At Roseswild, we are dedicated to delivering nature’s lasting beauty right to your doorstep with care and reliability. Below you will find important details about our shipping process, timelines, and related information.

 Shipping Destinations
We currently ship to most countries worldwide. At checkout, you can enter your address to confirm availability and view applicable shipping options and fees. Please note that some remote locations may require additional transit time or incur extra charges.

 Processing Time
All orders are processed within 2-4 business days (excluding weekends and public holidays) after payment is confirmed. During promotional periods or seasonal sales, processing may take slightly longer. You will receive an order confirmation email once your purchase is being prepared for shipment.

 Shipping Methods & Carriers
We work with trusted international carriers such as DHL, FedEx, and local postal services to ensure safe and timely delivery. Available shipping methods (Standard, Express, etc.) will be displayed at checkout along with estimated delivery times and costs.

 Estimated Delivery Times
Delivery times vary depending on your location and the shipping method selected:

• Standard Shipping: 7–15 business days

• Express Shipping: 3–7 business days
  Please note that these are estimates only, and actual delivery may be affected by customs processing, weather, or carrier delays.

 Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package’s journey. If you do not receive tracking information within 5 business days, please check your spam folder or contact us.

 Shipping Costs
Shipping fees are calculated based on package weight, destination, and selected service. The exact cost will be displayed clearly before you complete your purchase. We occasionally offer free standard shipping promotions for qualifying orders—stay tuned to our website or newsletter for updates.

 Customs, Duties & Taxes
For international orders, please be aware that customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in our shipping or product prices. We recommend contacting your local customs office for more information.

 Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue and assist you with a replacement or refund as appropriate.

 Address Accuracy
Please ensure your shipping address is complete and accurate. Roseswild is not responsible for delays or losses due to incorrect addresses provided at checkout. If you need to update your address after placing an order, contact us immediately—we will do our best to assist if the order has not yet shipped.

 Need Help?
If you have any questions about shipping, delivery timelines, or your order status, feel free to reach out. We’re here to help!

📧 Email: roseswild01@outlook.com
📞 Phone: +852 5171 3284

Thank you for choosing Roseswild. We appreciate the opportunity to bring enduring beauty into your space, wherever you are in the world.