We’re glad you’re here. At Roseswild, your privacy matters a lot to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.

By using our site, you agree to the terms described here.

What Information We Collect

We collect the following types of information to help us provide a better shopping experience for you:

• Personal Information such as your name, email address, shipping address, phone number, and payment details when you place an order or contact us.

• Account Information if you create an account with us, including your login details and order history.

• Automated Information like your IP address, browser type, and browsing behavior on our site, collected through cookies and similar technologies.

• Communication Records such as any messages, feedback, or queries you send to us.

How We Use Your Information

We use your information for purposes like:

• Processing your orders, payments, and deliveries.

• Communicating with you about your order, account updates, or promotions.

• Improving our website, products, and services based on feedback and browsing behavior.

• Preventing fraud or other illegal activities.

• Sending newsletters or marketing emails—only if you’ve opted in to receive them.

How We Protect Your Data

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. All payments are processed through secure third-party gateways that comply with industry security standards.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share data only in the following cases:

• With trusted service providers (such as shipping partners or payment processors) to fulfill your orders.

• When required by law or to protect our rights, safety, or property.

• If our business is involved in a merger, sale, or restructuring.

Cookies & Tracking Technologies

We use cookies to improve your browsing experience, remember your preferences, and understand how our site is used. You can adjust your browser settings to decline cookies, but some parts of our site may not work as smoothly as a result.

Your Rights

Depending on where you live, you may have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications at any time by clicking “unsubscribe” in our emails.

• Object to or restrict certain types of data processing.

• Receive a copy of your data in a portable format.

To exercise these rights, just contact us at roseswild@outlook.com.

Third-Party Links

Our website may contain links to external sites. We’re not responsible for their privacy practices, so we encourage you to review their policies separately.

International Data Transfers

Your information may be stored or processed in countries outside your home country, including Hong Kong. We take steps to ensure that your data remains protected regardless of location.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please check back occasionally to stay informed.

Get in Touch

If you have any questions, concerns, or requests related to your privacy, we’re here to help.

Email: roseswild@outlook.com
Phone: +852 1988 8598
Mailing Address:
Roseswild Privacy Team
Unit 1803, 18/F, Three Pacific Place
1 Queen's Road East, Admiralty, Hong Kong

Thanks for trusting Roseswild with your style and your privacy.