At Roseswild, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, place an order, or interact with our services. By using our website, you consent to the practices described below.

1. Information We Collect
We may collect the following types of information:

• Personal details provided by you, such as name, email address, shipping address, and phone number.

• Payment information processed securely through our third-party payment providers (we do not store credit card details).

• Technical data including IP address, browser type, device information, and cookies to enhance your browsing experience.

• Communication records from your interactions with our customer service team.

2. How We Use Your Information
Your information allows us to:

• Process and fulfill your orders, including shipping and customer support.

• Communicate with you regarding your order, updates, or promotional offers (if you have opted in).

• Improve our website, products, and services based on user preferences and behavior.

• Comply with legal obligations and prevent fraudulent activities.

3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share information only under these circumstances:

• With trusted service providers (e.g., shipping carriers, payment processors) solely to complete your order.

• If required by law, regulation, or legal process.

• To protect the rights and safety of Roseswild and our customers.

4. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and personalize your experience. You may disable cookies through your browser settings, though this may limit certain features of the site.

5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. All online transactions are encrypted using SSL technology.

6. Your Rights
Depending on your location, you may have the right to:

• Access, correct, or delete the personal data we hold about you.

• Opt out of marketing communications at any time.

• Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us using the information below.

7. International Data Transfers
As an international brand, your information may be processed and stored in locations outside your country of residence, including Hong Kong. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page with the effective date noted at the top.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us:

📧 Email: roseswild01@outlook.com
📞 Phone: +852 5171 3284

Thank you for trusting Roseswild with your information. We are dedicated to maintaining your privacy as we help you bring lasting beauty into your space.